Attractions

Our Attractions teams include the Fallsview Indoor Waterpark, Adventure City, and the iwerks! theatres.

Apply for one of the following positions:


Brewery Cook

This position is responsible for satisfying the guest brewery dining experience by ensuring passionate, accurate, sanitary, and efficient food preparation is provided at all times, according to menu specifications ( ingredients and portion size) and work environment is maintained in an organized and clean condition.


Brewery Host/Retail

This key customer service position is responsible for enthusiastically welcoming/greeting all brewery/ brewpub visitors by phone or in person, directing customers to retail, restaurant or brewery, and efficient seating for restaurant patrons.


Brewery Server/Bartender

In this dual role, the position is responsible for the ordering, pouring, serving of craft beer, wine, coffee, soft drinks and food menu items, bill issuing and payment protocols, and related customer service brewhouse issues for customers in a fun, enthusiastic, and efficient manner.


Cleaner

The position is responsible for ensuring the cleanliness and attractiveness of the Fallsview Indoor Waterpark or Adventure City Arcade.


Director of Operations- Theme Restaurants, Attractions, & Retail

Reporting to the Chief Operating Officer, in this newly created position, the Director of Operations, working with a variety of General Managers and their respective teams, will continue to grow and improve all of our  various Falls Avenue Resort Theme restaurants and brewery/distillery pubs ( Rainforest Café, Hard Rock Café, Perkins, Niagara Brewing Company, Niagara Distillery Company, the Terrace Food Court ), Attractions (such as the Fallsview Indoor Waterpark and Adventure City/ iwerks, and retail concepts (The Hershey Store, Always Refreshing Soda Shop, and several general merchandising/ souvenir outlets).



Food and Beverage Lead Attendant

This position is responsible for assisting the Food and Beverage Manager, and other support management in the supervision of the Food and Beverage Department, ensuring the highest level of customer service by consistently exceeding guest expectations and maximizing potential revenue, ensuring results are achieved in accordance with objectives, performance and quality standards established by the Company.







Aquatics Assistant Manager

This full-time position is responsible for performing a variety of duties to ensure courteous and quality guest service in a fast paced aquatic environment while maintaining safe practices and procedures.  This includes recruitment, hiring, training, evaluating, motivating and periodic disciplining of all Aquatics staff and ensuring safety of staff and guests at the waterpark.


Aquatics Manager

This full-time position is responsible for performing a variety of duties to ensure courteous and quality guest service in a fast paced aquatic environment while maintaining safe practices and procedures.  This includes recruitment, hiring, training, evaluating, motivating and periodic disciplining of all Aquatics staff and ensuring safety of staff and guests at the waterpark.



Attractions/Ride Maintenance Mechanic

This position is responsible for assisting in the on-going maintenance of the Attraction area with primary focus on indoor and outdoor rides such as Tour Bus Swat Team, Combat Bumper Cars, Iwerks 4D Theatre and Pink Panther rides to ensure the rides are operating safely and in accordance with manufacturer specifications.


Brewer/Assistant Brewer

This position assists the Brewmaster in performing effective and efficient batch production, cellaring, and packaging (bottling/canning operations) functions. The candidate should know related production/ quality assurance testing using predefined Brewery laboratory and chemical testing protocols. He/she should be familiar with receiving, shipping, sanitation, and GMP activities and computerized recordkeeping.

 




Brewery/Restaurant Supervisor

This position is responsible for performing a variety of activities to ensure courteous and quality service is provided to customers’ satisfaction.  This includes supervising all aspects of the front of the house as well as administrative duties that are required while on shift.




Game Technician

Experience a great opportunity to be part of the Falls Avenue Resort Team. We are searching for individuals that are friendly and outgoing, with previous Attractions experience, patient with children and possess excellent attention to detail.




General Manager- Bar and Restaurant- BrewPub

Reporting to the Chief Operating Officer (COO) of the Resort, and working in cooperation with the Craft Brewery’s BrewMaster , this position will be responsible for ensuring the start-up and ongoing effective and efficient operation of all non-brewery related operations – restaurant, bar, kitchen, facilities maintenance, and retail service teams which support Niagara’s newest Brewery operation through education and demonstrated passion and proficiency to the Craft beer experience.


General Manager- Fallsview Indoor Waterpark

The General Manager, Fallsview Indoor Waterpark, is responsible for creating and driving a culture that continually improves both financial results / increased waterpark revenue/ and guest satisfaction to the greatest extent possible in the most effective and cost-efficient manner. The General Manager achieves these results through continual development, assessment, and coaching of the Waterpark’s Management Team within established company policies and procedures. In this high volume facility with fluctuating guest volumes, the General Manager must ensure that enthusiastic, courteous and safe quality of service is provided to all customers/guests. Additionally, the successful candidate will strive to create a venue staffed by knowledgeable, helpful, and cheerful staff who is motivated to exceed guest satisfaction and operating revenue targets.


Green Screen Photographer/Crystallize It

Reporting to the Adventure City General Manager, this position is responsible for taking fun pictures of guests and placing them in exciting backgrounds to create great memories for guests by ensuring passionate, competent and efficient service is provided at all times with a high level of guest service and sales of Crystallize IT products and enhancing the guests’ overall experience at the Resort.


Guest Service Manager – Waterpark

In this high volume facility the Guest Service Manager is responsible in the supervision of Guest Service Department, ensuring the highest level of guest service by consistently exceeding guest expectations while developing our “kid friendly culture” and maximizing potential revenue, staff and guest health and safety, ensuring results are achieved in accordance with objectives, performance and quality standards established by the Company.


Guest Service Supervisor- Waterpark

 This position is responsible for assisting the Guest Service Management team in the supervision of the Guest Service Department, ensuring the highest level of customer service by consistently exceeding guest expectations and maximizing potential revenue, ensuring results are achieved in accordance with objectives, performance and quality standards established by the Company.




Operations Manager- Waterpark

In this high volume facility, the Operations Manager is responsible to ensure that enthusiastic, courteous and safe quality of service is provided to all customers. Additionally, the successful candidate will strive to create a venue staffed by knowledgeable, helpful, and cheerful staff who are motivated to exceed guest satisfaction and operating revenue targets.





TSSA Attractions/Ride and Building Maintenance Manager

This position is responsible for managing the on-going maintenance of the Attraction area with primary focus on indoor and outdoor rides such as Tour Bus Swat Team, Traffic Slam bumper Cars, Iwerks 4D Theatre, Pink Panther, and rides to ensure the rides are operating safely and in accordance with manufacturer specifications. This position will also include preventative maintenance of building systems such as HVAC, plumbing, and electrical.