Sheraton Club Lounge Associate

Overview

Position: Sheraton Club Lounge Associate

Location: Sheraton on the Falls

Department: Sheraton Club Lounge

 

Why work for Canadian Niagara Hotels as a Sheraton Club Lounge Associate?

We are a company that believes in the talent of our associates, we are dedicated to assisting them in developing their skills to advance their career. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing an unparalleled hotel experience to each and every guest. As a part of Canadian Niagara Hotels, you will also have access to an amazing medical and dental benefits plan as well as an employee discount program for hotels around the world.

Responsibilities

Sheraton Club Lounge Associate Responsibilities:

  • Establish a good relationship with our loyal repeat members and acknowledge them upon return to our hotel
  • Professional F&B setup for Breakfast or Afternoon Hors D’oeuvres
  • Run daily reports
  • Analyze notes in guest profiles and make sure that payment is allocated for packages with club access
  • Other duties as assigned

Qualifications

What you’ll need as a Sheraton Club Lounge Associate:

Experience: 1+ years’ experience in a luxury hotel environment

Education: Secondary School Graduate Diploma preferred

Certification: Smart Serve

Other Qualifications:

  • Good knowledge of Sheraton brand
  • Great understanding of our SPG loyalty program
  • Must be comfortable with guest and be able to speak in professional manner
  • Computer knowledge (Word, Excel, Light Speed)
  • Knowledge of proper food handling