Looking for a wild opportunity to provide guests with a truly unique retail experience? Our indoor rain forest filled with waterfalls, lush vegetation, wildlife, and tropical rainstorms is seeking a talented individual to join our team as the Retail Manager – Rainforest Café where you will have the chance to help guests bring the memory of their experience with us home.
- Provide a great customer service experience
- Review and revise the retail stores annual business plan, associated budgets, product selection, inventory and risk control plans
- Create strategies and actions plans designed to improve store revenue and profitability
- Ensure effective retail product selection and availability, pricing, and merchandising
- Hire and Train staff with a focus on selling products via effective and optimal customer experiences
- Consistently apply store financial and cash controls, effective expense and cost management including product loss control
- Maintains brand standards and ensure a clean and safety store environment
- Responsible for managing / minimizing store shrink through team awareness, enforcement of audit compliance and standards and rigid inventory control
- Other duties as assigned
- 2+ years of progressive retail store management experience in a high volume location, including the preparation of business plans, store budgets, and effective and efficient store operating procedures and protocols.
- Ability to follow corporate brand standards including compliance ordering
- Previous experience in product selection/ buying, inventory management and merchandising
- Proven ability to hire and train staff in brand standards and to provide exceptional guest service