Houseperson

Overview

The Houseperson is responsible for performing a variety of activities to ensure sanitary, safe and attractive conditions of public and service areas of the hotel.

Responsibilities

  • Wash windows and frames.
  • Deliver and sort linen.
  • Vacuum, dust, polish chrome, brass and floors.
  • Wash walls, doors, stairwell and service landings.
  • Clean elevators, lobby dining room and elevators.
  • Move furniture.
  • Receive and distribute stock.
  • Remove garbage and waste.
  • Other duties as assigned.

Qualifications

  • Commitment and passion to maximizing guest satisfaction in each stage of the guest experience, particularly as they pertain to cleaning standards in the public and service areas.
  • Passion for cleaning – Outstanding attention to detail in order to identify all hotel deficiencies.
  • Excellent interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Demonstrate ability to work cooperatively within a team setting to anticipate and assist other housemen’s needs.
  • Demonstrate the ability to read and comprehend in the English language.
  • Working knowledge of relevant equipment.
  • Excellent organizational and time management skills and the ability to work under pressure.
  • Demonstrate the ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks/multiple items/products.
  • Knowledge of proper sanitation and cleaning techniques.
  • Demonstrate knowledge of company services/activities/products across the complex and to increase guest satisfaction where appropriate.
  • Ability to fulfill other duties as specified by the Housekeeping Managers/Supervisors.
  • Ability to quickly respond to changing work volume with high-energy level and speed.
  • Ability to work safely and in compliance with all health, safety and sanitation standards.
  • Demonstrate ability to meet the physical requirements of the job (i.e. lifting up to 50lbs, bending, kneeling, reaching).
  • Must be able to work weekends, holidays and all shifts.