Assistant General Manager – Rainforest Cafe

Overview

Position: Assistant General Manager
Location: Rainforest Café
Department: Food & Beverage
Why work for Canadian Niagara Hotels as Assistant General Manager?

As a part of the Canadian Niagara Hotels team, you’ll have access to an amazing medical and dental benefits plan. We’re a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing a luxury to each guest so they feel welcome, comfortable, and free to be themselves.

Responsibilities

Assistant General Manager General Responsibilities:

  • Ensure courteous and superior quality service is provided to all customers
  • Create and drive a profitable, efficient and safe restaurant environment
  • Motivate knowledgeable, helpful, and cheerful supervisory and non-supervisory staff
  • Create annual and semi-annual restaurant business plans, strategies, and controls, including cost-benefit analysis of equipment, products/services, revenue maximization, management and supervisory skill assessment
  • Recruit, hire, train, develop, schedule, evaluate and counsel management and team members
  • Develop strategies and tactics to ensure improve guest satisfaction
  • Apply and ensure all operating equipment and cash control standards and systems are used
  • Complete inventory checks and departmental reports
  • Be present on the dining room floor and assist room service, as required, to ensure that operations are effectively and efficiently carried out cooperating with other departments
  • Manages in compliance with established company/resort policies and procedures as well as local, provincial and federal laws and regulations
  • Enforce all health and safety/sanitation standards
  • Other duties as assigned

Qualifications

What you’ll need as Assistant General Manager:
Experience: 2+ Years’ management experience in a comparable high volume restaurant environment
Other Qualifications:

  • 4-5 Years’ additional progressive employment in a restaurant
  • Demonstrate the ability to lead/supervise a large team of operating staff
  • Experience supervising union staff in an efficient and forthright manner
  • Excellent interpersonal and communication skills
  • Ability to quickly respond to changing work volume with high-energy level and speed