Current Opportunities

We are always interested in accepting applications for any future opening. Please check out our Career Opportunity section and apply for any position that you might be interested in.


Assistant Controller

Reporting to the Corporate Controller, the Assistant Controller manages and leads a small team of finance professionals focused on providing timely, accurate and relevant reporting and value-added analysis to drive operational results.


Assistant Front Office Manager

This position is responsible in the effective and efficient operation of the Front Office/Guest Services Department- ensuring the highest level of guest service is provided by consistently exceeding guest expectations and maximizing potential revenue, ensuring results are achieved in accordance with objectives, performance and quality standards established by the Company. This position reports to the Director of Operations.


Banquet Server

This key guest service and host position is responsible for creating and driving the guest dining experience by ensuring passionate, sophisticated and proficient food and beverage service is provided at all times in the Banquet Rooms with professionalism and personal attentiveness which often anticipates and responds to guest needs through vigilant attention to follow-up in an effortless and unobtrusive/discreet manner.


Bartender

This position is responsible for the professional preparation of beverages for servers and customers in an enthusiastic, professional and efficient manner, and ensuring quality product is provided to customers’ satisfaction.


Brewery Cook

This position is responsible for satisfying the guest brewery dining experience by ensuring passionate, accurate, sanitary, and efficient food preparation is provided at all times, according to menu specifications ( ingredients and portion size) and work environment is maintained in an organized and clean condition.


Brewery Host/Retail

This key customer service position is responsible for enthusiastically welcoming/greeting all brewery/ brewpub visitors by phone or in person, directing customers to retail, restaurant or brewery, and efficient seating for restaurant patrons.


Brewery Server/Bartender

In this dual role, the position is responsible for the ordering, pouring, serving of craft beer, wine, coffee, soft drinks and food menu items, bill issuing and payment protocols, and related customer service brewhouse issues for customers in a fun, enthusiastic, and efficient manner.


Busperson

This position is responsible for enthusiastically maintaining cleanliness and organization in all areas of the restaurant in order to ensure expedient, consistent and detail-oriented service is provided to all guests.


Cleaner

The position is responsible for ensuring the cleanliness and attractiveness of the Fallsview Indoor Waterpark or Adventure City Arcade.


Cook IV

This position is responsible for creating and driving the guest dining experience by ensuring passionate, accurate, sanitary, and efficient food preparation is provided at all times. The enthusiastic individuals chosen for this position will be responsible for assisting in the efficient operations of the kitchen and to ensure customers receive quality food products.




Director of Operations- Theme Restaurants, Attractions, & Retail

Reporting to the Chief Operating Officer, in this newly created position, the Director of Operations, working with a variety of General Managers and their respective teams, will continue to grow and improve all of our  various Falls Avenue Resort Theme restaurants and brewery/distillery pubs ( Rainforest Café, Hard Rock Café, Perkins, Niagara Brewing Company, Niagara Distillery Company, the Terrace Food Court ), Attractions (such as the Fallsview Indoor Waterpark and Adventure City/ iwerks, and retail concepts (The Hershey Store, Always Refreshing Soda Shop, and several general merchandising/ souvenir outlets).



Food and Beverage Lead Attendant

This position is responsible for assisting the Food and Beverage Manager, and other support management in the supervision of the Food and Beverage Department, ensuring the highest level of customer service by consistently exceeding guest expectations and maximizing potential revenue, ensuring results are achieved in accordance with objectives, performance and quality standards established by the Company.


Guest Service Agent

Reporting to the Front Office Manager, this position is responsible for performing a variety of activities in order to ensure the highest level of guest service is provided to each guest. Successful performance will include exceeding guest service expectations while maximizing potential hotel and resort-wide services/revenue, making sure results are achieved in accordance with the objectives, performance and quality standards established by the company.



Guest Service Manager – Hotel

This position is responsible for the supervision of the Guest Service Department, ensuring the highest level of guest service by consistently exceeding guest expectations and maximizing potential revenue, ensuring results are achieved in accordance with objectives, performance and quality standards established by the Company.


Host

This key guest service position is responsible for initiating an outstanding guest experience by ensuring passionate, competent and efficient service is provided at all times through consistent and detail oriented guest service.